Mayden has partnered with Wysa, the world’s most advanced conversational AI for mental health, to integrate with iaptus®, the leading digital care record (DCR) for psychological therapies in the UK.
iaptus is used by over 200 mental health services across public, private and voluntary sectors. Wysa is one of the most downloaded mental health support apps in the world, facilitating over 100 million conversations in 65 countries across the globe.
Wysa’s talking therapy e-triage platform will securely transfer patient data to Mayden’s iaptus digital care record system, ready for assessment by a clinician. The Wysa AI chatbot will then provide interactive, evidence-based CBT self-care modules while the patient is waiting for therapy. By offering immediate support, patients can begin their recovery and avoid further deterioration.
“When forming partnerships, we look to work with innovators that are the best in their class to bring to our customers something that will elevate patient services and streamline workflows for clinicians and administrators,” says Fiona Dawson, Director at Mayden. “With so many digital health apps available it’s hard for NHS providers to evaluate which are compliant, safe and effective. Our customers trust us to ensure the most credible digital tools integrate with iaptus. Wysa is an exciting addition, being such a popular mobile download and consistently achieving high user ratings. But more importantly Wysa have worked closely with the NHS and regulatory bodies, giving our customers the confidence to adopt Wysa for talking therapy e-triage.”
Ross O’Brien, MD Wysa UK Ltd, said: “Wysa’s synergy with Mayden is further evidence of our efforts to set new standards in the use of digital tools in mental health treatment. More NHS talking therapy services use iaptus than any other digital records platform; making it available for millions of people. Additionally, we have achieved exceptional ratings on ORCHA, which means that patients and therapists can be assured that Wysa is safe and effective. There is a direct relationship between the length of time a patient waits, and how likely they are to complete their treatment and recover. This project means that when a person reaches out for help, they aren’t left waiting. Instead, they are proactively engaged and that is so important for both patients and services. When they start seeing the therapist, a relationship will already have been established, so the initial digital experience makes the entry into care much more human.”
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